The kids are all instant messaging one another when they aren't shooting cryptic SMS messages from their cell phones. Good thing there's not a real business case for mobile instant messaging--or is there? If you've dismissed mobile instant messaging just because teenagers can't live without it, you may be missing an important tool for business communications. That's not to say that there aren't legitimate concerns: security and management for many systems are set up for consumers rather than businesses. However, the technology is now worth a serious evaluation, and not just a cursory glance.
For a new look at enterprise mobile instant messaging:
- Read the analysis at Network Computing